At Herbdivines Global Business India Private Limited's, we are dedicated to providing high-quality Ayurvedic and wellness products. As part of our commitment to customer satisfaction, we offer a limited manufacturer’s warranty on select products to ensure your trust and peace of mind.
1.Warranty Coverage
Warranty is applicable only to specific products where it is clearly mentioned on the product page or packaging. This warranty is limited to manufacturing defects and does not include:
Damage due to improper use
Accidental breakage or misuse
External factors like water, fire, or physical damage
Please check the product label or description before purchase to confirm warranty applicability.
2.Warranty Duration
Unless otherwise mentioned, herbdivines products come with a standard warranty from the date of manufacturing . Warranty duration may vary depending on the product category or type.
3.Eligibility Criteria for Warranty Claims
To initiate a valid warranty claim, the customer must:
Provide a valid purchase invoice or order confirmation
Share a detailed description of the issue
Submit photos or videos of the defective item if requested
Claims without proper documentation or evidence may not be processed.
4.Warranty Exclusions
The following scenarios are not covered under our warranty policy:
Normal wear and tear
Damage due to mishandling, improper installation, or lack of maintenance.
Alteration or tampering by unauthorized persons
Liquid damage (unless the product is specified as waterproof)
Expired product or products used beyond recommended shelf life
5.How to Claim Warranty
If your product is under warranty and meets the claim conditions, please follow the steps below:
1. Contact our Customer Support at: 📞 1800 2000 235 | 📧 support@herbdivines.com
2. Provide the required details and supporting media
3.Our team will evaluate the request and initiate repair or replacement based on inspection
Please note: In some cases, shipping or handling charges may be applicable and borne by the customer.
herbdivines Assures You
We stand by the authenticity of our Ayurvedic formulations and strive to offer you products that improve your well-being. This Warranty and Guarantee Policy is part of our dedication to transparency, quality, and customer care.
For any queries, reach out to us via Call, Email, or visit www.herbdivines.com
